Picster.pro
Last updated: [Insert Date]
At Picster.pro, we take intellectual property rights and customer satisfaction seriously. This Claim Policy explains how you can report claims, including copyright or trademark infringement and other disputes related to your use of our website or content.
1. Intellectual Property Claims
If you believe that any content available on Picster.pro infringes your copyright, trademark, or other intellectual property rights, please submit a written claim to our Designated Agent with the following information:
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Your full legal name and contact details (email address, phone number, mailing address)
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A description of the copyrighted work or trademark you believe is being infringed
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The exact URL(s) or location of the infringing content on Picster.pro
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A statement that you have a good faith belief that use of the material is not authorized by the rights owner, its agent, or the law
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A statement that the information you provided is accurate and, under penalty of perjury, that you are the rights owner or authorized to act on behalf of the owner
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Your electronic or physical signature
Designated Agent Contact:
📧 claims@picster.pro
Postal Address (if applicable):
[Your Business Address]
Upon receipt of a valid claim, we will review it and may remove or disable access to the allegedly infringing material.
2. Counter-Notification
If you are a contributor and believe your content was removed by mistake or misidentification, you may submit a counter-notification that includes:
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Your full legal name and contact details
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Identification of the material removed and the URL where it previously appeared
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A statement under penalty of perjury that you believe the removal was a mistake or misidentification
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A statement consenting to the jurisdiction of the courts in your legal territory and acceptance of service of process from the original claimant
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Your electronic or physical signature
If we receive a valid counter-notification, we may reinstate the material unless the original claimant files a court action.
3. Customer Claims and Disputes
If you have a claim related to:
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An incorrect or defective download
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An unauthorized charge
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A refund request (beyond our Refund Policy)
please contact our customer support within 7 days of the issue arising:
📧 support@picster.pro
Include:
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Your order number
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Your account email
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A clear description of the issue
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Screenshots or evidence (if applicable)
We will review your claim and respond within 3 business days. Resolution may include refund, replacement, or other remedies as appropriate under our policies.
4. Abuse of Claims Process
Submitting fraudulent, abusive, or bad-faith claims may result in suspension or termination of your account and potential legal liability.
5. Modifications
Picster.pro reserves the right to modify this Claim Policy at any time. Please check this page regularly for updates.
6. Contact
If you have questions about this policy or need assistance, please contact:
📧 claims@picster.pro
